the 2025 services delivery benchmark.

A first-of-its-kind snapshot into the evolving state of professional services across SaaS, technology, and high-growth enterprises.
The Modern Saas Economy has morphed from growth-at-all-costs to a new stage: the Profitable Growth Era. Service leaders face twin pressures from customers who want more value at a lower cost and investors who demand increased GM efficiency and higher profits.
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Limited spaces for all remote sessions.
If your preferred session is full, register interest for future sessions via the Join us form below.
about.
The SDA is a new community for professional services leaders to help you better manage and optimize your services organization. Through a network of industry leaders, this forum helps peers to share ideas and experiences as they navigate growth and operational challenges.
The Services Delivery Alliance brings together a mix of companies for a series of online working sessions - these cohorts are designed to allow leaders to share questions and learn from each other on a variety of topics including strategy, cost management, operating models, services portfolio management, sustainable growth initiatives and operational excellence.
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Please note the SDA is reserved for Director level and above
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